BSB30110 Certificate III in Business
Acquire the necessary skills of customer service, record keeping and time management and become more proficient in creating business documentation and electronic presentations.
Overview:
This qualification enables you to gain the skills and knowledge required to work effectively in a business environment. Suited for entry level employees looking to build on existing skills and create a pathway into Business Management.
Recommended For:
- Payroll officers
- Customer Service Assistants
- Data Entry Operators
- Administration clerks
Units Include:
To achieve this certificate, 12 units of competency must be achieved (1 core and 11 electives)
- BSBOHS301B - Apply knowledge of OHS legislation in the workplace (core unit)
Select 11 units from the following electives
- BSBCUS301B - Deliver and monitor a service to customers
- BSBDIV301A - Work effectively with diversity
- BSBFIA301A - Maintain financial records
- BSBADM311A - Maintain business resources
- BSBINM301A - Organise workplace information
- BSBINN301A - Promote innovation in a team environment
- BSBCMM301B - Process customer complaints
- BSBITU302B - Create electronic presentations
- BSBITU304A - Produce spreadsheets
- BSBPRO301A - Recommend products and services
- BSBWOR301B - Organise personal work priorities and development
Learning Outcomes:
Upon successful completion of this qualification, participants will be able to:
- Demonstrate relevant theoretical knowledge
- Apply a range of well-developed skills
- Apply known solutions to a variety of predictable problems
- Perform processes that require a range of well-developed skills where some discretion and judgment is required
- Interpret available information, using discretion and judgment
- Take responsibility for their own outputs in work and learning
- Take limited responsibility for the output of others
Recognition of Prior Learning (RPL):
RPL is available to participants who can demonstrate competence in any of the units within our nationally accredited courses. RPL is the acknowledgement of skills and knowledge acquired or learned through formal training, work and life experience.
If you believe you are eligible for recognition of prior learning please ring 08 8300 0034 or email assess@business-sa.com
Government Funding
Just by training your staff on the job, you may be eligible to receive a Government incentive of up to $4,000 per trainee towards the cost of a nationally recognised qualification. To enquire about government funding, please complete the Eligibility Questionnaire.
Costs:
Participants eligible under a traineeship
Training and Materials Fee
Member $500
Non-Member $600
Participants not eligible under a traineeship
Member $2,000
Non Member $2,500
*Accredited training is GST free
Duration:
12 months
Dates:
Contact 08 8300 0034 for more information in regards to Traineeships and delivery options.
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