Mastering Workplace Communication - Training Course

Course outline

Effective communication is the heart of every successful business. It boosts employee engagement, productivity, morale, and satisfaction. It is important for team collaboration and co-operation. Using good communication practices will help to drive better results.

This program is designed to provide participants with a comprehensive understanding of the importance of effective communication, a deeper understanding of themselves and others and equip them with the practical skills to enhance their interpersonal communication and maintain successful workplace relationships.

Topics covered

• Gain insights into communication and various communication styles.
• Deepen your understanding of yourself and others. (DiSC)
• Understand the impact of visual, verbal, and vocal communication.
• Recognise the importance of listening.
• Understand how questioning techniques can enhance communication.
• Understand how to give and receive feedback.
• Use the power of silence.
• Apply strategies to overcome communication breakdown.
• Improve your message clarity.
• How to identify and close communication gaps and barriers.
• Be an assertive communicator.
• Being confident in your communication and building rapport and trust in your team.
• Use the power of positivity to communicate with influence.

Who is this course for?

This course is for all employees.

Duration

1 day

Training delivery

This training is delivered on request for your organisation. It can be delivered on site at your workplace or at our training facilities. Please submit a training enquiry further information.