Managing Performance and Conduct - Training Course

1‑day course for people who manage staff

Public courses available, or it can be can be delivered at your workplace or at one of our training facilities.

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Course outline

This course is aimed at assisting managers who are responsible for achieving performance and fostering a positive workplace culture.

Participants will learn how to effectively set workplace expectations and goals to enhance workplace relationships and productivity.

There are times when an employee’s performance needs to be closely managed or potentially result in a termination. It is important to learn how to manage this situation fairly and with respect for all parties involved.

This course will provide you with practical techniques so that performance management is no longer something to avoid, but rather something to embrace.

The one-day program will provide you with a suite of management tools and resources to enable you to get the best out of your staff.

Topics covered

  • Learn how to effectively set workplace expectations and goals
  • Develop practical skills to encourage positive workplace relationships
  • Managing performance for better results
  • Identify strategies for initiating difficult conversations
  • Identifying underlying causes of poor performance and behaviour
  • Managing unacceptable staff behaviour and conflict
  • Disciplining staff appropriately, including interviews and documentation
  • Understand the legal requirements of terminations
  • Identify strategies to avoid unfair dismissal claims

Who is this course for?

This course is for anybody who is responsible for managing staff.


    1 day

    Course costs

    Upcoming courses

    This training is delivered as a public course (see dates/​venues below), but it can also be delivered on request, either at your workplace or at our training facilities. Please submit a training enquiry for further information.

    Training course
    Managing Performance and Conduct
    26 May 2023, 8.45am - 4.30pm
    Our Training lead

    Cindy Jackway

    Training Manager

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    Contact us about training

    Please submit the enquiry form below and a member of our team will get in touch with you.