A buyer’s journey is never a straight line. Whether you’re a retailer with a physical storefront or a consultant working remotely, every business has “window shoppers” — potential customers who come across your store or website while searching for a product or service. You might have just moments to hook their interest before the opportunity is gone. But customers are no longer instantly swayed by a witty catch phrase or a slick sales pitch.
People are increasingly savvy, and they’ll do extensive research to compare their options before making a choice. To convince sceptical prospects and convert them into paying customers and then into loyalists, you need the right technology.
You need Zoho.
At Zoho, we build software systems that cater to every major business function, including sales, marketing, customer support, finance, human resources, and back-office operations. With over 100 million users running their business on Zoho, you can say we know a thing or two about making great software and winning customers.
Sales and marketing: Effective contact management can elevate your sales pipeline to help generate leads and win more deals. Zoho CRM is a comprehensive customer relationship management software that supports businesses of all sizes, from sole proprietors to enterprises with over 15,000 employees.
To complement sales, we offer everything a growing business needs: marketing automation software, email marketing, surveys and forms, social media management and event planning systems, website monitoring and analytics, appointment schedulers, and contract and e- signature tools.
Customer service: Zoho Desk is the nucleus of our customer service offerings. To support it, we have live chat, Al-enabled bots, resource management tools, instant calling, and remote assistance software. Zoho has everything you need to provide great customer service-and then some.
Finance: Zoho’s finance suite includes a free invoicing system, billing solutions, bookkeeping software, expense and inventory management, and payment solutions to ensure you have all the essentials sorted.
Human resources: We offer a full-fledged HR management system, complete with shift tracking, scheduling for casual staff, and a recruitment system to keep your hiring and employee database running smoothly.
Collaboration and internal operations: Zoho has all the fundamentals covered, with feature-rich applications for business email, instant messaging, calendars, and more advanced tools for managing projects, documents, and data. To support business continuity and growth, we also offer learning and knowledge management systems and a broad range of tools for supporting IT and business operations.
For every individual and team at your organisation, Zoho has a solution to help them be productive, efficient, and successful.
Privacy and security:Zoho is a privacy-first company. We don’t run third-party cookies, trackers, or ads on our websites or products to ensure that your data remains yours. We follow GDPR protocols in each of the 150+ countries we serve because we believe everyone deserves to have control over their data.
Flexible and transparent pricing: With Zoho, you get access to what we call “the operating system for business”: It includes over 50 deeply integrated web and mobile apps for managing every aspect of your business.
All apps are available individually or as suites, and we offer flexible payment options to fit every budget. Many of our solutions even offer free versions to make getting started easy, and it’s simple to upgrade or add new services as your business grows.
As a private company, everything we do at Zoho is driven by our commitment to creating long- term value for our users, customers, employees, and partners. We’d love to say hello and discover how we can help your business thrive.
